Issue
When you choose the Print, CMYK Setup, Profile Setup, or Profile to Profile command, Adobe Photoshop 5.x in Windows 2000 returns the error “Could not complete the [command name] command because of a disk error.”

Solution

In the Windows registry, change the path and permissions for the Kodak CC Profiles key:
Disclaimer: This procedure involves editing the Windows registry. Adobe does not support editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it see Additional Information for instructions). For more information about he registry, refer to the Windows documentation, or contact Microsoft.

1. Exit from all applications.
2. Log into Windows 2000 as administrator. (If you are unable to log in as administrator, contact your system administrator.)
3. Choose Start > Run.
4. Type regedt32 in the Open text box; then click OK.
5. Select HKEY_LOCAL_MACHINE.
6. Select the Software\Kodak\IniFileMapping\kpcms.ini\ICC Profiles key.
7. Double-click the Default Path line in the right-hand pane of the Registry editor window.
8. In the String Editor dialog box, type the following path: X:\WINNT\system32\spool\drivers\color where “X” is the hard disk in which Windows is installed.
9. Click OK.
10. Select the ICC Profiles key in the left pane of the Registry Editor window.
11. Choose Security > Permissions.
12. Select Power Users in the Name section, and then for Full Control in the permissions section, select Allow.
13. Select Users in the Name section, and then for Full Control in the permissions section, select Allow.
14. Click Advanced.
15. Select Reset Permissions on All Child Objects and Enable Propagation of inheritable Permissions.
16. Click OK, and then click Yes to the security alert.
17. Click OK to close the Permissions for ICC Profiles dialog box.
18. Choose Registry > Exit.
Additional Information
When you install Photoshop 5.x in Windows 2000, the Windows registry is updated with an incorrect location for the Kodak ICC profiles. As a result, Photoshop cannot locate the profiles while executing the Print, CMYK setup, Profile Setup, or Profile to Profile command and returns an error. To resolve this problem, you can modify the registry to include the correct location and to grant all users Full Control permissions to the registry key.

Advertisements